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^{>‹‹32››} Gartner Says by 2014, 80 Percent of Current Gamified Applications Will Fail to Meet Business Objectives Primarily Due to Poor Design, Gartner, November 27, 2012, http://www.gartner.com/newsroom/id/2251015.

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^{>‹‹34››} Steve Lopez, Disneyland workers answer to ‘electronic whip’, Los Angeles Times, October 19, 2011, http://articles.latimes.com/2011/oct/19/local/la-me-1019-lopez-disney-20111018.

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